Student Careers Lead
Lead site operations, coordination and learner experience at our Ōtaki campus, ensuring smooth delivery, strong outcomes and a high-performing team.
Skills Group is one of New Zealand’s largest providers of workplace-based training and education. We work with learners, employers and communities to build skills, unlock potential and support better futures. We’re looking for a Site Lead to take ownership of our Ōtaki campus, ensuring smooth day-to-day operations, strong learner outcomes, and a well-supported tutor team. This permanent role is currently based in Ōtaki and will transition to Lower Hutt in 2027, offering a great opportunity for someone who’s keen to be part of the site’s growth and evolution.
About the role:
This is a great opportunity for someone coming from a strong coordination, office management or programme support background who is ready to step up into a broader operational leadership role, while still staying close to the day-to-day running of the site.
This role blends operational leadership with hands-on coordination. You’ll be responsible for ensuring high-quality programme delivery, efficient site operations, and a consistent, engaging learner experience. As the on-site lead, you’ll connect tutors, learners and support teams, keeping everything running smoothly, compliantly, and on track.
You’ll also take a very hands-on approach to coordination - managing scheduling, supporting tutors, ensuring learners are prepared, and keeping communication flowing across apprentices, tutors and training advisors.
This is a great opportunity for someone coming from a strong coordination, office management or programme support background who is ready to step up into a broader operational leadership role, while still staying close to the day-to-day running of the site.
You’ll play a key role in solving day-to-day challenges, balancing multiple priorities, and ensuring the site runs efficiently and effectively.
Key responsibilities
Lead day-to-day site operations and performance
Coordinate timetables, scheduling and programme delivery
Support tutors, ensuring alignment and performance
Oversee site administration, reporting and data accuracy
Manage learner experience, communication and issue resolution
Ensure compliance, health & safety and quality standards
Manage site resources, facilities and external vendors
What we’re looking for
Experience in site management, coordination or operations
Strong organisational skills and ability to manage multiple priorities
Experience working with systems, CRMs or scheduling tools
Confident communicator across multiple stakeholders
Ability to problem-solve and adapt in a fast-paced environment
Experience in education or trades environment is advantageous
Why join us
At Skills Group, we’re driven by our vital signs: Joy, Manaakitanga, Grow, and Bold.
We value innovation, knowledge, and shared success, creating a workplace where you’ll feel empowered to make a meaningful global impact.
You’ll enjoy:
Health & wellbeing: Medical insurance with Southern Cross, EAP support, and annual flu vaccinations
Leave: birthday leave, extended bereavement leave, and long service leave
Financial benefits: 3% employer contribution with KiwiSaver, 2% with SuperLife, and a $500 talent referral scheme
Learning & development: Weekly paid learning time (Love Yr Skills), LinkedIn Learning access, and in-house workshops
How to apply
Apply now with your CV - we’d love to hear about your experience.
- Department
- Learner Success - Student Careers
- Role
- Student Careers Lead
- Locations
- Skills Institute - Wiri